LegalTooclear

Subscription, Cancellation & Refund Policy

Effective date: November 1, 2026

This policy explains how Tooclear subscriptions, free trials, renewals, cancellations and refunds work.

Website: https://tooclear.app · Operated by Damilola Ibukun Shofoluwe, an individual.

Our order process for web subscriptions is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our web orders, so Paddle handles payment, taxes, invoices and refunds under Paddle's buyer terms.

1. Subscription Plans

Tooclear offers a free version and an optional Premium subscription.

Premium provides additional financial management features, including expanded AI usage, receipt scanning, bank statement imports, financial insights and household collaboration, subject to the usage allowances in section 8.

Premium is available through three billing options:

Billing optionPriceRenews
WeeklyUS$0.99Every week
MonthlyUS$1.49Every month
YearlyUS$12.99Every year

These are our listed USD prices. The final amount, currency and applicable taxes will be displayed during checkout.

2. Free Trials

We may offer introductory trials to eligible customers. Our proposed trial periods are:

  • Weekly subscription: 3 days
  • Monthly subscription: 7 days
  • Yearly subscription: 7 days

Free trials are not currently enabled. These trial periods will apply only if and when they are activated and displayed during checkout.

Where a trial is offered, the checkout will disclose when billing begins, the renewal price and how to cancel.

Trial eligibility may vary according to the payment provider and previous subscription history. A trial is offered once per account.

3. Automatic Renewal

Premium subscriptions renew automatically at the selected billing interval unless cancelled.

By subscribing, you authorize the applicable payment provider to charge the recurring subscription amount according to the terms shown at checkout.

Applicable taxes may affect the final amount.

4. Cancelling a Subscription

You may cancel your subscription through the subscription management options provided by the relevant billing provider.

For web subscriptions, billing is managed through Paddle. In Tooclear, open Premium (from Settings or the sidebar) and choose Manage subscription. This opens Paddle's subscription page, where you can cancel, update your payment method or see your invoices.

For subscriptions purchased through Apple or Google, cancellation is managed through the relevant app store. In-app subscriptions are not yet available in our apps.

Cancellation generally prevents future renewals. Unless otherwise required by law or stated at checkout, Premium access continues until the end of the paid billing period. Tooclear shows a subscription as cancelled once the payment provider confirms it.

Deleting the Tooclear application or your Tooclear account does not automatically cancel a subscription.

5. Refunds

Refund eligibility depends on applicable consumer law, the payment provider's terms, and the circumstances of the purchase.

For web subscriptions, refunds are handled by Paddle as Merchant of Record under Paddle's refund policy. To request a refund, go to paddle.net and choose "Request refund", or use the link in your Paddle receipt email. Requests made within 14 days of a purchase can be considered under that policy, and approved refunds go back to your original payment method.

For Apple or Google purchases, refunds are handled under the relevant store's policies.

Nothing in this policy limits statutory refund rights. Depending on where you live, the law may give you a right to withdraw from a subscription within a set period (for example, 14 days in the EU and UK).

If you have a problem with Premium, please contact us as well, and we'll help.

6. Failed Payments

If a renewal payment fails, the payment provider may retry the payment or place the subscription into a grace period or past-due state. For web subscriptions, Premium stays on for up to 7 days while Paddle retries the payment.

Premium access may be restricted after the applicable grace period expires.

Your financial records will not be deleted merely because your subscription expires. Everything you recorded stays available to view, edit and export.

7. Changes to Subscription Prices

We may change subscription prices.

Where required, existing subscribers will receive advance notice and an opportunity to accept or cancel before a new price applies.

Any changes will comply with applicable payment-provider requirements and consumer protection laws.

8. Usage Allowances

Premium includes expanded access to Tooclear's features, but some resource-intensive AI services have usage allowances. Current allowances are shown in the app, and are currently:

Each monthFreePremium
AI questions5100
Receipt scans330
Statement imports1 (up to 20 rows)5 (up to 300 rows)
Voice transcription5 minutes60 minutes

Allowances reset monthly. We will not describe these services as unlimited where limits apply.

9. Contact

For subscription or billing questions:

Tooclear, operated by Damilola Ibukun Shofoluwe
Email: damilolashofoluwe01@gmail.com
Website: https://tooclear.app